Industrial manufacturing facility
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Machinery & Equipment

CIF Manufacturing Assessment Prioritises Improvements and Restores Delivery Performance

A machine manufacturer experiencing manufacturing capacity and growth constraints commissioned an assessment to identify priority issues. Using process mapping, QCD data analysis and activity sampling, a structured diagnostic report gave the leadership team the clarity to act — and improved monthly delivery performance followed.

Objective

independent view of priority issues

3 methods

mapping, QCD analysis and activity sampling

Diagnostic

report with prioritised recommendations

Delivery

monthly delivery performance achieved

The Challenge

The business was growing but performance was not keeping pace. Issues were visible across multiple functions — engineering, supply chain, manufacturing, planning, quality and delivery — but the leadership team lacked an objective view of where to focus first. Internal efforts to improve had stalled, partly because the root causes were unclear and partly because day-to-day pressures made it difficult to step back and assess the business as a whole. An independent perspective was needed.

Our Approach

A structured Manufacturing Assessment was conducted across manufacturing using three complementary analytical methods. Process mapping captured the flow of work from order to delivery, exposing delays, handoff failures and non-value-adding activity. QCD (Quality, Cost, Delivery) data analysis quantified performance against each dimension and identified where manufacturing losses were greatest. Activity sampling provided a picture of how shop floor time was being spent on activities that created value or destroyed it, revealing exactly where direct hours were being lost due to upstream issues.

The Solution

The findings were consolidated into a diagnostic feedback report that presented a clear, evidence-based picture of the business's priority issues. Rather than a long list of observations, the report structured recommendations by impact and deliverability, giving the leadership team a practical roadmap. With the priorities agreed, the business was able to direct improvement resource to the areas that would make the greatest difference to delivery performance — and the results followed.